Here for health, here to help
When you need help managing your health plan and health care, you have access to online tools and wellness programs to help make it easier and more convenient. And, when you have questions that need answers, you’ve got a support team you can chat with. Take a few minutes to look through this page to learn more about the additional benefits and programs being offered.
Get more from your health plan
These member resources and services are designed to help support you on the journey to your best health.
Healthier living resources
Have fun and get healthier with Rally®, a digital experience that’s designed to help you achieve your health goals — from being more active to eating better — and reward you along the way.
When you join Rally, you’ll:
- Take a health survey and use your results to set goals
- Get personalized recommendations to build healthier habits
- Earn Rally Coins that you can use for a chance to win rewards
With Rally, healthier living has its rewards and you can get started as soon as your coverage begins by logging into myuhc.com.
Rally Health® provides health and well-being information and support as part of your health plan. It does not provide medical advice or other health services, and is not a substitute for your doctor’s care. If you have specific health care needs, consult an appropriate health care professional. Participation in the health survey is voluntary. Your responses will be kept confidential in accordance with the law and will only be used to provide health and wellness recommendations or conduct other plan activities.
With Wellness Coaching, you have access to expert coaches and digital tools to help you reach your health goals. It’s all about getting and staying healthy — your way — anytime. Plus, it’s all included in your benefits, so there’s no additional cost.
Check out some of the programs available to you:
- Happiness
- Healthy Heart
- Family Wellness
- Financial Wellness
- Sleep Well
- Stress Less
- Weigh and Wellness
- And much more
Get started today at RallyHealth.com/Wellness or call 1-800-478-1057, TTY 711.
When you need to see a doctor, where you go can make a difference. The UnitedHealth Premium® program makes it easy to find doctors who meet quality and cost efficiency guidelines. Simply look for the 2 blue hearts — the symbol of a Premium Designated Provider — at myuhc.com > Find a Doctor.
Now, through myuhc.com or the UnitedHealthcare app, you can choose to connect remotely with a virtual PCP — and their team of health care professionals.* Make an appointment 24/7 to start your virtual primary care relationship today.**
*Data rates may apply.
**Certain prescriptions may not be available, and other restrictions may apply.
With 24/7 Virtual Visits, you can connect to a care provider by phone or video* through myuhc.com® or the UnitedHealthcare® app. Providers can treat a range of non-emergency health conditions — and may even prescribe medication as needed**.
24/7 Virtual Visits are good for common conditions such as:
- Allergies
- Bronchitis
- Eye infections
- Flu
- Headaches/migraines
- Rashes
- Sore throats
- Stomachaches
*Data rates may apply.
**Certain prescriptions may not be available, and other restrictions may apply.
24/7 Virtual Visits phone and video chat with a doctor are not an insurance product, health care provider or a health plan. Unless otherwise required, benefits are available only when services are delivered through a Designated Virtual Network Provider. 24/7 Virtual Visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times, or in all locations, or for all members. Check your benefit plan to determine if these services are available.
Prepare for your newest arrival by visiting myuhc.com/maternity to take a maternity assessment. Depending on your needs, a maternity nurse may connect with you to answer your questions and help you find the care you need.
Disease care resources
If you or a family member are facing an ongoing illness, you don’t have to go through it alone. Health advocates provide decision support and care management for a multitude of clinical conditions, including prediabetes and diabetes, asthma, joint and back pain, migraines and more. Your health advocate may reach out to you to talk through your questions, or you can call the number on the back of your health plan ID card to get started.
If you have a special condition, our Centers of Excellence (COE) network provides help finding a doctor and medical center as well as help with understanding your illness. COEs are intended to complement local hospital and physician care and offer benefits that may include:
- Higher rates of accurate diagnoses and appropriate therapy
- Fewer complications
- Planned and coordinated care provided by a team of experts
- Higher survival rates, shorter stays and decreased costs
- Expanded treatment options
COEs are here to offer access to the care you need, when you need it.
The Centers of Excellence (COE) program providers and medical centers are independent contractors who render care and treatment to health plan members. The COE program does not provide direct health care services or practice medicine, and the COE providers and medical centers are solely responsible for medical judgments and related treatments. The COE program is not liable for any act or omission, including negligence, committed by any independent contracted health care professional or medical center.
Get personal support from an experienced cancer nurse who can help you understand your diagnosis and share information to help you make informed decisions about your care.
Members can learn more by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/cancerprograms.
Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.
Access a team of specialized Congenital Heart Disease nurses that will support you through all stages of treatment and recovery. They will help you make informed treatment decisions and guide you to top-performing Centers of Excellence providers.
Members can get started by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/chdrs to learn more.
Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.
Get help and guidance in choosing the best medical center for an organ transplant. Nurses work with your doctors to help coordinate treatment before and after a transplant.
Members can get started by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/trs to learn more.
Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.
Get ongoing 1-on-1 support from a nurse, so you can breathe easier. When you join, you’ll partner with a nurse, who can help you manage your asthma symptoms, create an action plan and take steps to control health care costs.
Members can learn more by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/asthma to learn more.
Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.
Get ongoing 1-on-1 support from a nurse, who can help you avoid triggers, manage your condition and understand your doctor’s treatment plan. Plus, learn about tracking progress at home using a scale and app or tablet to help you take charge of symptoms.
Members can learn more by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/COPD.
Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.
Get ongoing 1-on-1 support from a nurse, who can help you learn what your cholesterol and blood pressure numbers mean, lower your chance of heart attacks, ER visits and hospital stays and reduce risk factors such as high cholesterol or blood pressure, diabetes, extra weight, lack of exercise, or smoking. They can even review your medications for possible side effects and cost savings. Plus, learn about tracking progress at home using a scale and app or tablet to help you take charge of symptoms.
Members can learn more by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/CAD.
Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.
Get ongoing 1-on-1 support from a nurse, who can help you answers to questions about diet and exercise, as well as support for monitoring your blood sugar and understanding medications.
Members can get started by calling the member phone number on their ID card, TTY 711 or visit myuhc.phs.com/diabetes to learn more.
Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.
Get ongoing 1-on-1 support from a nurse, who can help you:
- Get answers to your questions
- Manage your heart health at home through daily monitoring of weight and symptom changes
- Understand medications and review them for possible side effects and cost savings
- Follow the treatment recommendations created for you by your doctor
- Coordinate your care with your doctor
Members can get started by calling the member phone number on their ID card, TTY 711 visit myuhc.phs.com/heart to learn more.
Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.
A team of specialized nurses help educate and provide condition management while guiding you to network dialysis clinics to help reduce medical expenses related to end-stage renal disease.
Members can get started by calling the member phone number on their ID card, TTY 711 visit myuhc.phs.com/krs to learn more.
Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.